International Journal of Hospitality and Tourism Studies

Related Articles ( Hospitality )

Learning framework for the development of key skills in the hospitality industry

Gisela Domínguez , Albert Fornells Herrera

The hospitality sector is one of the most competitive industries and it is one of the leading engines of the world economy. The current crisis in the sector due to the COVID-19 makes organizations to consider more than ever the unique and the alignment of their services for becoming different from their ...

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Exploring Significance of Commercial Hospitality to Communities: A Study of Malete

Olukemi Deborah Fagbolu , Barakat Iyabo Ogunlana

This paper explores the significance of commercial hospitality to the Malete community. The empirical study employs a quantitative method and a semi-structured questionnaire to gather data. Data are presented on tables and analyzed using PSPP frequency distribution and percentages. Findings show ...

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CUSTOMER PERCEPTION ON SERVICE QUALITY IN THE HOSPITALITY SECTOR WITH A FOCUS ON HOTELS IN ABEOKUTA, NIGERIA

Muideen Adejare ISIAKA , Oluyemi Theophilus ADEOSUN , Oladapo Michael SANNI , Rukayat Kikelomo ISIAKA

The hotel industry is largely dependent on service quality and customer satisfaction for continuous and efficient growth. The main aim of this research is to determine how perceptions of service quality have influenced hotels' operations in determining customer loyalty and satisfaction. To this end, ...

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